Delivering consistent and exceptional customer support to help maintain the highest degree of customer satisfaction.

 

☆ Provide first point of contact with clients and customers

☆ Respond to customer queries and requests

☆ Identify and assess customer’s needs

☆ Follow up with customers and gather feedback

☆ Inform customers about new features and functionalities

☆ Manage CRM

☆ Monitor and responds to customer requests or complaints on social media

☆ Create email responses to Frequently Asked Questions